Privacy Policy
Last Updated: July 3, 2026
1. Introduction
At Schoffman Agency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our services. It also explains your rights regarding your personal information.
2. Information We Collect
We may collect, use, store, and transfer the following categories of personal information:
1. Identity Data: First name, last name.
2. Contact Data: Email address, telephone number.
3. Usage Data: Information about how you use our website and services.
4. Marketing & Communications Data: Your preferences regarding marketing communications from us.
3. SMS Communications (A2P Compliance)
By providing your mobile phone number and opting in, you agree to receive SMS text messages from Schoffman Agency.
These messages may include:
1. Appointment reminders
2. Customer support updates
3. Quotes and estimates
4. Account notifications
5. Service-related information
Message Frequency
Message frequency may vary depending on your interaction with our services.
Opt-Out
You may opt out of SMS communications at any time by replying STOP.
Help
For assistance, reply HELP or contact us directly.
Message & Data Rates
Message and data rates may apply according to your mobile carrier plan.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. How We Use Your Information
We use your information to:
1. Provide our services
2. Respond to inquiries
3. Schedule appointments
4. Send service updates
5. Improve our website and customer experience
6. Comply with legal obligations
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
1. Analyze website traffic
2. Remember your preferences
3. Improve website functionality
4. Enhance user experience
5. Measure website performance
You can disable cookies through your browser settings; however, some features of our website may not function properly.
6. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information with:
Service Providers
1. Third-party vendors that help us operate our business
2. SMS providers for delivering messages you have consented to receive
3. Payment processors
4. Appointment scheduling platforms
These providers are contractually required to maintain the confidentiality and security of your information.
Legal Compliance
We may disclose information when required by law or to respond to valid legal requests.
Business Transfers
If SFG is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes. This information is only shared with messaging providers as necessary to deliver SMS services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the Internet is completely secure, we take commercially reasonable measures to safeguard your information.
8. Contact Us
If you have questions regarding this Privacy Policy, please contact us.
Schoffman Agency
Email: [email protected]
Phone: +1 (215) 275-0715
Website: https://schoffmanagency.com
Address: 433 51ST ST, Wilmington NC 28409
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